Privacy policy.
Chronotherm Controls Limited (“Company”)
The Company is a private company limited by shares which is registered in the Republic of Ireland and which is fully committed to preserving the privacy of all visitors to chronothermcontrols.ie and accompanying mobile application (as applicable) (together, the “Site”).
Please read the following privacy policy to understand how we use and protect the information that you (“you”) provide to us under the terms of the Irish Data Protection Acts 1988 and 2003 (“Act”). We are the Data Controller (as defined under the Act) for all personal data which is processed through the Site.
By using the Site you are accepting the practices described in this Privacy Policy (“Policy”) and, furthermore, by registering on the Site you consent to the collection, use and transfer of your information under the terms of this Policy.
Information that we collect from you
When you register on the Site you will be asked to provide certain information about yourself including your name, email address and other contact details. We may also collect information about your usage of the Site as well as information about you from information you post to the Site, or technical information we collect from your mobile phone or mobile device such as location data, IP address, use of electronic vouchers etc or simply e-mails or letters you send to us as a result of using our services (“Services”).
In addition to this we use Google Analytics, a web analytics service provided by Google, Inc (“Google”). Google Analytics uses cookies, to help analyse how visitors use the Site. The information generated by the cookie about the use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on website activity for the Site and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your Web browser, however please note that if you do this you may not be able to make full use of the Site. By using the Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
The Company may make use of web beacons which are small graphics on a web site or in a HTML-email message that enables the creation of log-files. These files are exclusively used to collect information on the usage of the website. The Company and/or its advertisers on this site may make use of web beacons for the purposes of tracking your interaction with the site. No personal identifying data will be shared in the course of that tracking and the Company we will make every effort to restrict the use of web beacons.
Please be assured that we shall take all reasonable commercial steps to ensure that your data is treated securely and in full agreement with this Policy and under the terms of the Act.
2. Use of your information
We will use and analyse the information we collect so that we can administer, support, improve and develop the quality of the Services to you and personalise them to you and your areas of interest. We may also use your information to contact you for your views on the Services and to notify you occasionally about changes or developments to the Services including, and in addition (where you have consented), we might also use your information to let you know about other services which we offer which may be of interest to you and we may contact you by e-mail, SMS and/or telephone.
From time to time we may run on-Iine polls or surveys about issues affecting our customers or about the services we are offering. If you wish to participate in an online poll or survey, in addition to your answers, we collect your Internet Protocol (IP) address. This data will be used by the Company and its agents to help validate the results and help prevent multiple entries from individuals. In addition to this, a cookie will be placed on your system after participating in a poll or survey. No identifiable information will be stored in this cookie. Personal contact details such as email or telephone numbers will never be shared with 3rd parties by us without your prior and clear and informed consent.
If you change your mind about being contacted in the future, please let us know by contacting us using our contact page.
3.Disclosure of your information
Due to the nature of the Services we will be providing data about you to those other companies that support our business (such as IT companies etc) and by submitting your data to us you agree to the processing, storage and transfer of the same and in return, we agree to carry those actions out under the terms of this Policy and the Act.
In addition, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
4.Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Your data may be stored on servers which may be in or outside the European Economic Area and countries outside the EEA may not have as strong privacy protection as can be demonstrated within the EEA and you agree to the processing, storage and transfer of the same and in return, we agree to carry those actions out under the terms of this Policy and the Act.
Accessing and updating
Under the Act, you are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.
5.Changes to our privacy policy
Any changes to our privacy policy in the future will be posted to the Site and, where appropriate, through e-mail notification and by signing up to the Service you consent to receiving email communications relating to changes to the Company’s terms and conditions and this Privacy policy.
6.Contact us and Feedback
All comments, queries and requests relating to our use of your information and general feedback are welcomed by the Company and all should be addressed to the Company using the contact information provided under clause 2 above. The Company will use such information to support the continued improvement of the Site and its considered approach to your privacy and the protection of your information.